Booking Conditions

Terms and Conditions

  1. CONTRACT

Atlantic Escapes offers short-term holiday rentals. The Contract is between the Owners of the Property and the Client. Any issues arising under the Contract should be addressed to Atlantic Escapes. Atlantic Escapes act on behalf of the Owners. The Contract is entered into when Atlantic Escapes issues the confirmation booking email/form and will be subject to all the Booking Conditions. The Client is advised to check the confirmation booking form thoroughly.

  1. PAYMENT

A deposit of thirty percent (30%) of the rental fee is payable if the booking is made more than 42 days before the start of the rental. The balance shall be payable 42 days before the commencement of the rental. Non payment of the balance of the rent on or before the due date shall be construed as a cancellation of the contract by the Client. For bookings made less than 42 days before the commencement of the rental the total fee is payable.

PAY by INTERNET BANKING:

All payments shall be made to: “Atlantic Escapes Ltd” by internet banking.

PAY by CHEQUE

Unfortunately we are no longer able to accept cheques.

  1. CANCELLATION

Any cancellation made by the Client for whatever reason shall be in writing and addressed to Atlantic Escapes,
P.O.Box 12,
Bude, Cornwall, EX23 8YZ. On receipt of notice of cancellation, Atlantic Escapes will seek to re-let the property for the period of booking. If Atlantic Escapes succeeds in re-letting the property for the whole period it shall refund all the monies paid less an administrative charge of £50 per unit booked. If Atlantic Escapes only succeeds in re-letting the property for part of the period booked it shall refund an amount equal to the money paid less (1) the rental for the period which is not re-let and (2) an administrative charge of £50. If Atlantic Escapes is unable to re-let the property at all then all monies paid by the Client shall be forfeit to Atlantic Escapes. Atlantic Escapes strongly recommends Clients to take out Cancellation Insurance.

  1. CHANGES OF DATE

Atlantic Escapes may consider a request from a client to change the dates of the booking after confirmation has been issued. Agreement will be given subject to all of the following conditions being met: (1) the property owner agrees to change; (2) the request is received more than two clear calendar months away from the start of the booking; (3) the client pays an administration fee of £50 plus any increase in charge for a higher rate week where applicable.

  1. VAT

VAT is included in the rental fee where applicable.

  1. PERIOD OF HIRE

Rentals commence, unless otherwise notified at 3.00 pm on the day of arrival and

terminate at 10.00 am on the day of departure.

* Minimum stay over the Christmas and New Year period is 3 nights.

* Minimum stay over the New Year period is 3 nights.

* Minimum stay over the Easter period is 3 nights

* Minimum stay over other bank holiday periods is 3 nights.

* Minimum stay at all other times is 2 nights.

  1. USE OF PROPERTY

The number of persons occupying a property must not exceed the maximum number stipulated in the brochure/on the booking form. The property will be used for personal and domestic purposes only. The property shall not be used for any commercial purposes without the written consent of Atlantic Escapes. All Atlantic Escapes properties operate a no smoking policy. Atlantic Escapes reserves the right to refuse entry and/or to serve eviction notices effective immediately on the entire party if these conditions are not observed.

  1. COMPLAINTS

Should there be any cause for complaint during the occupation of the property it must be notified promptly to Atlantic Escapes and in case of serious problems confirmed in writing.

  1. BREAKAGES OR DAMAGE

The Client is legally bound to reimburse Atlantic Escapes for replacement, repair or extra cleaning costs on demand.

  1. CARE OF THE PROPERTY

The Client shall take all reasonable and proper care of the property and its furniture, pictures, fittings and effects in or on the property and leave them in the same state of repair and condition and in the same clean and tidy condition at the end of the rental period as at the beginning.

  1. PETS

Pets are unfortunately not permitted. There is a first class kennel nearby where a dog can be boarded and collected on a daily basis but must not come on site other than in the owners vehicle.

  1. LIABILITY

Atlantic Escapes (for itself, its employees and agents) and the Owner shall not be liable to the Client or third parties for any accident, damage, loss, injury, expense or inconvenience, which may be suffered, incurred, arise out of or in any way connected with the rental. No term of the Contract is enforceable under the Contracts (Rights of The Third Parties) Act 1999 by a person who is not a party to the Contract. If the property which the Client has booked becomes unavailable or unusable for some reason prior to the date of a booking, then Atlantic Escapes’s obligation will be to (1) use their best endeavour to find a suitable alternative property, or failing which (2) to reimburse the Client for any monies paid.

  1. WARRANTIES

Atlantic Escapes does not warrant and is not responsible for the accuracy of any verbal information given or statements made by its servants or agents.

  1. RIGHT OF ENTRY

Atlantic Escapes shall be allowed the right of entry to the property at all reasonable times for purposes of inspection or to carry out any necessary repairs or maintenance.

  1. DETAILS OF GUESTS

Clients are requested and agree to provide the following information:

* number of guests

* names of every guest

* ages and number of guests under 18 (eighteen) years of age

* addresses and telephone numbers (mobile and land line) of the adult who sends payment

  1. ADULT SUPERVISION

Clients are requested and agree that all guests under the age of 18 (eighteen) years of age will be supervised by an adult for the whole duration of the rental. At the discretion of Atlantic Escapes an adult who will be held responsible for all minors under eighteen (18 yrs) may submit their name, address and telephone number and pay a refundable security/damage deposit (amount to be agreed prior to booking).

  1. PRICE RESTRUCTURING

Atlantic Escapes reserves the right to restructure prices for available rentals at any time.

  1. LINEN

All bed linen (not cot) is supplied for the duration of the rental period.

For all correspondence, please email us at bookings@atlanticSurfPods.co.uk

  1. SMOKING. Atlantic Escapes is No Smoking. Atlantic Escapes reserves the right to serve eviction notices effective immediately on the entire party if Condition 19 is not observed.                                                                                            
  2. Weather. If, prior to the Holiday Period, the Accommodation becomes inaccessible due to bad weather Atlantic Escapes will take reasonable steps to inform the Visitor. A credit will be offered for a later stay.